From the Red Crescent's business buildings to the towers of Söğütözü, in Çankaya the owner of the fire system is the building management, not the tenants. This page explains how maintenance is planned in plaza, office floor, public building and shopping mall structures: after-hours test schedule, high-rise building scenarios with elevators and within Ankara same-day inspectionA zone monitoring module connects an entire conventional detector line to the addressable loop. Critical areas are renewed with addressable devices while secondary zones continue to operate with their existing wiring. This provides significant cost advantage in capacity upgrade and renovation projects.
Who Is Responsible for Maintenance in a Forty-Tenant Building?
In an office building in Kızılay or a shopping mall in Söğütözü, the fire system belongs not to any tenant but to the building. The panel sits at the security desk on the ground floor; detectors operate in the ceilings of forty separate businesses; the decision rests with building management. This is where maintenance most often fails: the management company changes and maintenance records are lost in the transition; a tenant performs floor renovation, detectors removed along with the suspended ceiling are not reinstalled; a zone disabled at the panel to prevent false alarms from renovation noise remains closed and forgotten for years. This is why we begin work at a building in Çankaya not from the panel display, but from the out-of-service list and floor renovation history : which zone was shut down when and at whose request — first we produce this table, then testing begins.
Tests Outside Working Hours, Not During Business Hours
The cost of an unannounced siren test in a full office floor exceeds the cost of the siren itself: forty businesses stop work simultaneously, some evacuate the building, and at the next real alarm, no one will budge. For this reason, we schedule sound tests and evacuation drills in buildings in Kızılay and Balgat for evening hours or weekends, and we notify all tenants in advance through management of the date and time. In public buildings the same work proceeds through correspondence and escort protocols; the floor, time, and date of the test are announced beforehand. Items that can be performed during the day — contamination measurement, battery check, pump room, single detector test — finish silently during business hours; everything affecting the building as a whole is scheduled outside working hours.
In a High-Rise, Half the System Is Inside the Shaft
In the towers of Söğütözü and Çukurambar, the fire panel is not merely an alarm device but the reflex center of the building: at alarm, it lowers the elevators to the emergency floor, starts stairwell pressurization fans, operates dampers, triggers the public address system. The most common situation we encounter in the field is that this chain has never been tested as a whole since the day the building was commissioned — elevator maintenance is with one firm, ventilation with another, the panel with a third, and no one tests the bridge between them. In annual maintenance these scenarios are verified not on paper but by triggering them:
- Elevator fire scenario: it is directly observed that when alarm is given, the cabins stop accepting calls and descend to the evacuation floor
- Stairwell pressurization: the fan starts with the alarm, whether doors in the escape stairwell can be opened at the required pressure
- Floor zone lines: whether the fire cabinet and sprinkler zone valve monitoring switches show the correct floor on the panel
- Emergency announcement and lighting: duration testing of escape route lighting under load, intelligibility of announcement on each floor
Kızılay, Balgat, Söğütözü: Three Patterns, Three Checklists
| Zone | Dominant building type | Key issues in maintenance |
|---|---|---|
| Kızılay | Office buildings, office floors, older building stock | Battery life on conventional panels, escape route lighting, detectors disabled during floor renovation |
| Balgat | Public institutions, medium-sized shopping malls | Inspection file and documentation order, generator–pump compatibility, scheduled work plan |
| Söğütözü – Çukurambar | High-rises, shopping centers, hotels and residences | Elevator and pressurization scenarios, gaseous suppression in server rooms, hood suppression in shopping centers |
On the shopping center side, the food and beverage floor hood suppression systems must be reviewed without fail during tenant changeover; the new operator's stove layout may not match the old nozzle arrangement.
Scope and Frequency: What the Standard Says
The statement "the regulation requires maintenance once per year" is incorrect; the Regulation on Fire Protection of Buildings does not write the frequency itself but defers it to the standard to which the system is subject. In detection, TS CEN/TS 54-14 defines a graduated order ranging from daily visual inspection to annual device testing; in sprinkler and pump, TS EN 12845 to NFPA 25 apply, in gaseous suppression TS ISO 14520 is the basis. We write these frequencies into the contract specific to the building; the practical result for mall management is from detection to gaseous suppressionhistoric buildings from sprinkler to pump unit and to emergency lighting all systems gathered in a single contract, a single report — if management wishes, the building CCTV maintenance is also included in the same visit. How the scope is structured is explained maintenance contract on this page.
From Beştepe to Söğütözü: Survey on the Same Day
Our center is in Yenimahalle Beştepe — adjacent to Söğütözü, a few kilometers from Kızılay and Balgat. The practical consequence is this: survey and fault requests from Çankaya are scheduled on the same day most days and Survey is free within Ankara. You need not know the brand of the system in your building or its last maintenance date; preparing the inventory is the job of the survey. For facilities in other districts of Ankara and operations across the city, you can consult our Ankara service page. Our telephone for appointments is You can call, or if you prefer you can use the contact form; for spare parts needs arising from maintenance, our product catalog it is available online.
To Set Up Your Maintenance Program
One contract, a solution for everything: we provide end-to-end maintenance to fire detection, gas suppression, sprinkler, hydrant, and pump units in their entirety; if you wish, camera (CCTV) system maintenance can also be added to the same contract.
If you do not have the brand, age, and last maintenance record of the existing system on hand, that is not a problem; the first step is anyway inventory and current condition assessment. Setting up an annual program without seeing what is there in the field means selling maintenance for a system that does not exist.
You can examine your system brand's product equivalents in our product catalog ; for requirements specific to your facility's use class, you can visit our sectoral solutions pages.
For survey and quotation you can or send your plan through our write or directly You can call call the number. Survey is free within Ankara; for facilities throughout Turkey, the visit plan is established jointly before contract.
Frequently Asked Questions
Can you conduct a same-day site survey in Çankaya?
Most days, yes. Our headquarters is in Yenimahalle Beştepe, adjacent to Söğütözü; we are a few kilometers from Kızılay and Balgat. Site surveys and emergency service requests are typically scheduled the same day; the exact time is confirmed by phone based on that day's field workload. Site surveys within Ankara are free of charge.
Will siren and evacuation tests disturb the tenants?
They will if conducted without notice, and worse, it degrades alarm reliability. For this reason, we schedule audible tests after hours, and we announce the date and time to all tenants in advance through the building management. Silent items that can be performed during business hours — contamination measurement, battery check, pump room inspection — are completed during working hours; building-wide scenarios are scheduled for evening or weekends.
Our building's elevator fire scenario has never been tested; will it be done during maintenance?
Yes, and it is one of the most critical items in high-rise maintenance. We physically verify that when an alarm is triggered, the cabins stop receiving calls and descend to the evacuation floor; testing is coordinated with the elevator maintenance contractor and conducted within the after-hours window. In buildings where panel, elevator and ventilation maintenance are handled by separate firms, this sequence has frequently never been tested since initial commissioning.
How does the process work in a public building?
The work plan is submitted in writing, tests are conducted with supervision and at designated times; every document produced — periodic inspection form, test results, deficiency list — is filed for submission during inspection and delivered to the administration. Public buildings in Balgat and Kızılay are among the facility types we work with most frequently.
Are you an authorized service provider for the panel brand in our building?
We do not claim to be an authorized service provider; we state this clearly. We sell products from numerous manufacturers; we also handle maintenance and service ourselves with our own team. For devices under warranty, we clarify with the building management beforehand where the manufacturer's warranty coverage ends and our intervention begins before we start work.
We are tenants; can we obtain maintenance for only our floor?
The building's common system — panel, circuits, pump, sprinkler — is a single entity and the responsible party is the building management; separate maintenance of a single floor from the common system is not technically meaningful. However, for systems installed exclusively on your floor — server room gas suppression, floor-specific additional detection — we can conduct separate work; in this case, we will establish coordination with management.